Head of IT Infrastructure

IT delivers world class service and support for Asanas everywhere. Our goal is to provide systems and technology that enable collaboration, unlock creativity, and help to power our teams across the globe. You will be joining Asana as an experienced leader eager to manage and expand our IT Infrastructure team, stationed in our vibrant San Francisco office. In this role, you’ll manage operations across our global network infrastructure, focusing on evolving the technologies that sustain our global offices. Collaborate closely with the IT Support and Corporate Security teams, guiding the AV Engineering pillar and shaping the future of Asana’s IT landscape. 

This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve:

• Lead and nurture a team of Network, Systems, and AV Engineers, focusing on growth and performance.
• Spearhead Asana’s internal systems and data networks from conception to implementation, ensuring performance and scalability.
• Continuously analyze and enhance internal IT infrastructure to accommodate Asana's global expansion.
• Empower IT team members by delivering targeted training, enhancing their networking and AV capabilities.
• Drive forward Asana’s global office expansion, including travelling to support new initiatives.
• Cultivate and manage robust partnerships with ISPs and data circuit providers, enhancing service delivery.
• Collaborate seamlessly with IT Systems Engineering and Corporate Security to streamline operations and troubleshoot issues.

About you:

• 5 - 7 years of experience with managing engineering teams and key network infrastructure elements.
• Experience in handling network hardware, including but not limited to Cisco, Meraki, and Juniper, ensuring robust network operations.
• Skilled in routing protocols such as BGP, OSPF, and static routing, providing reliable WAN and corporate Internet access.
• Proficiency in designing and implementing MDF/IDF infrastructure to ensure operational readiness.
• Strong track record in vendor relationship management, optimizing partnerships to support infrastructure growth.
• Familiarity with network and systems monitoring tools like Splunk and Nagios for effective system oversight.
• Able to excel both independently and collaboratively, showcasing strong communication and documentation skills. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $218,00-$256,00. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world.

We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

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